American Frame Elevates Customer Experience with Same-Day Shipping for Custom Picture Frames
Continuing its commitment to market leadership and unparalleled service, American Frame proudly announces the launch of Same-Day Shipping for custom frame orders. This enhancement underscores the company’s dedication to meeting customer needs promptly and efficiently.
“We serve a creative clientele who are often working up to the last minute prior to ordering their frames” says Laura Jajko, 2nd-generation co-owner and VP of Sales & Marketing. “And then, when they are ready to show or deliver their work, they need true custom, they need quality, they need value, and they need it NOW. That’s where we step in. Speed, accuracy, quality and service are in embedded in our culture, so when our customers are in a bind, we are here to be that reliable, ‘go-to’ partner for custom frames on demand.”
Here are the details of this exciting service:
- Available for up to 20 custom metal frames and up to 10 custom wood frames.
- Size Limit: 32 x 40 or smaller.
- Eligible items include those accessed from our ‘Trending Now’ page or 'Ready-To-Ship' line of handcrafted picture frames and includes custom mat boards, acrylic and mounting boards.
- Orders must be placed by phone with Customer Service by 10 AM Eastern Time, Monday through Friday, excluding holidays. Phones are open 8:30 – 5:00 Eastern, (800) 537-0944.
- A 15% Same Day Service charge applies for expediting orders. Please note that this service only expedites production and not shipping. You can choose 2-Day or Next Day shipping or Showroom Pick-up at checkout.
- Print & frame, oversized, and larger volume orders are not eligible for Same-Day Shipping.
Even if the 10 AM deadline is missed, American Frame is poised to accommodate. The company typically ships within 2-3 business days for all in-stock items.
Interested customers must contact the service team to explore Same-Day production scheduling.
“We serve a demanding public who we invite to enjoy the convenience of Same-Day Shipping for an elevated framing experience and project outcome. We welcome all inquiries.”
About American Frame:
American Frame is the nation’s original DIY, direct-to-artist custom picture frame company. Founded in 1973 with just 5 metal frame choices, it is now a second-generation, sister-owned, family-operated enterprise known for its highest quality products, cutting-edge design, industry-leading turnaround times and personalized customer care.
