Our Brand Promise in These Uncertain Times – An Important Update
Dear Valued Customer,
At American Frame, nothing is more important to us than you entrusting us with your business. Every order you place is more than just a transaction — it is a sign of your trust in our people, our craftsmanship, and our promise to deliver products worthy of your artwork, photography and cherished memorabilia. We take that responsibility very seriously, treating each order as critical, whether it’s a single frame for a family photo or a bulk order for a gallery wall.
This has been our philosophy for over 52 years, and it’s one we will continue to uphold for generations to come.
Our story began with my father-in-law, a U.S. veteran, who believed in the American Dream and the power of providing quality, handcrafted products made with care. Today, we remain a family-owned and women-owned business, proud of our roots and committed to the values that built this company: integrity, craftsmanship, and customer-first service.
We focus on using the highest-quality materials available, building each frame by hand, one at a time, right here in our Northwest Ohio facility. With dedicated, on-site customer service and best-in-class lead times, we are here to make your framing experience seamless, reliable, and personal — the way it should be.
In these uncertain times, we want you to know we are doing everything we can to protect that promise. We carefully source our materials from the best suppliers we can find, prioritizing domestic vendors and U.S.-made products whenever possible. While the majority of our materials come from American manufacturers, a small portion of our products include imported components. Rest assured, we hold every supplier — domestic or international — to the highest standards of quality, reliability and price stability.
We believe you deserve to know where your products come from and the values behind the company you choose to support. Your trust means everything to us, and we will continue to earn that trust with every order you place.
Thank you for being a part of the American Frame family. We are honored to frame what matters most to you.
Reid Jajko
CEO
American Frame