COVID-19: A Company Update

March 23, 2020

To Our Loyal Customers:

As of midnight tomorrow, March 23, American Frame will be complying with Governor DeWine’s directive to all non-essential businesses, to cease operations through April 6, 2020 to help mitigate the spread of COVID-19 in our state.

During this hiatus, we will still be accepting orders via www.americanframe.com/ as well as by phone, 800-537-0944, M-F, 8:30am – 5:30pm Eastern.

To all who have orders in process, Customer Service will be reaching out to you directly re: status and handling.

Our Plant Team is pulling together tomorrow to get as much work out as possible and will continue to implement strict social distancing and sanitation strategies to keep safe and healthy as we transition.

All Customer Service team members have been moved to their homes and are available to service, consult and support during our plant closure. Online chat is fully-staffed and will service you the fastest with extended hours. You can even leave a phone number for an immediate call back.

Thank you for your understanding during this difficult time. We appreciate you.

Stay well,
 
Laura Jajko
President