Frequently Asked Questions

▼ Why choose American Frame for framing needs?
▼ Do you sell glass?
▼ What if my item is out of stock?
▼ What does “low stock” mean?
▼ How will my frame ship? Do I need to assemble it?
▼ Do you include everything I need to hang my artwork?
▼ Do you charge sales tax? I’m tax exempt.
▼ With so many frame styles, how do I know which one to choose?
▼ Can I buy just frames on your site?
▼ How do I properly size my frame treatment - by art size or frame size?
▼ Are my materials too thick for the picture frame?
▼ Can you cut fractions?
▼ Should I use a mat?
▼ How do I determine my mat border size?
▼ I would like to see your materials before I order. Do you provide samples?
▼ Are there any price breaks for volume orders?
▼ Is assembly hardware included with my order?
▼ When will my order ship?
▼ What other tools do you recommend for framing?
▼ Do you sell collage picture frames?
▼ How do I clean acrylic?
▼ What is your cancellation policy?