American Frame Corporation Privacy Policy

American Frame has created this privacy policy in order to set forth our limited use of information generated from our Web site. The format of this document reflects a P3P valid policy.

We do not share information about individual visitors or customers with any third party.


This privacy policy covers the site http://www.americanframe.com. Because we want to demonstrate our commitment to our users’ privacy, we disclose the following information.

1. What personally identifiable information American Frame Corporation collects.
2. What personally identifiable information third parties collect through the Web site.
3. What organization collects the information.
4. How American Frame Corporation uses the information.
5. With whom American Frame Corporation may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What types of security procedures are in place to protect the loss, misuse or alteration of information under American Frame Corporation control.
8. How users can correct any inaccuracies in the information.

Information Collection and Use
American Frame Corporation is the sole owner of the infomation collected on our web site. American Frame Corporation collects information at several different points on our Web site.

Information is collected to help diagnose problems with our server, and to administer our Web site. Users have the option to participate in this activity for the purposes of understanding your interests and contacting by email or regular mail. A user must provide the clickstream information (internet protocol address, internet service provider, platform type, date/time stamp, operating system), http protocol information (last uri requested and browser type), state management mechanisms (data allowing a user to be tracked consistently), interactive data (account activity and searches performed), navigation and click-stream data (passive activity such as pages visited), preference data (what you like or dislike), purchase information (purchase payment method and other purchase information), state management mechanisms (data allowing a user to be tracked consistently), search terms (search text), transaction information (account transactions), user's name, user's login information, user's home contact information, user's business contact information, 3rd party name, 3rd party home contact information, 3rd party business contact information, business/organization name and contact information for the business/organization. It is optional for the user to provide User's Name, User's Login Information, User's Home Contact Information and User's Business Contact Information. We encourage users to provide optional information so we can provide a more personalized experience on our site. The reason we use this information is to complete the current transaction, contact by email or regular mail, enhance your experience by customizing our site, maintain and secure our site, understand (in aggregate) interests of website visitors and understand your interests. We retain this information for an indeterminate period of time.

Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. You can set your browser to notify you to either accept or deny the cookie according to the following information.

Our website uses cookies to enhance our site.

Profiles
American Frame Corporation uses User Group 1 data to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site, and to direct pertinent marketing promotions to them.

Communications from the Site
When customers provide us contact information for User Group 1 (user participation is voluntary, meaning you must opt-in and subscribe to our newsletter to be contacted) we use the information to contact the user to deliver sales and product information that will be useful to them.

Sharing Information
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Personally Identifiable Information
Personally identifiable information is not shared with any third parties.

Aggregate Information (non-personally identifiable)
Aggregate information is not shared with any third parties.

Data Security
American Frame Corporation has physical security in our server facilities to protect against the loss, misuse, or alteration of information. Our site's order form uses industry-standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information. The form requires users to give us contact and financial information. We use this information to fulfill your order. Any and all information submitted in these forms will be held in strictest confidence and not shared with any other business entity outside of your Credit Card Service and/or your Bank. We do reserve the right to contact you, using this information, to answer questions, offer suggestions, and make corrections to your order.

Visitors Under 13 Years of Age
American Frame Corporation does not knowingly collect personally identifiable information online from a child under 13 since our site is not directed at children.

Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as zip code, phone, email or postal address) they can change online, physical contact, and other information. If a user wishes to correct/update information or no longer desires our service, they can notify us of what they desire by contacting us using any of the information in the Contact section of this policy.

Changes to the Privacy Statement
The information you submit to us is controlled by the privacy policy in effect at the time you submit it. If we significantly change our policy, we will post a notice in a conspicuous place on our website notifying visitors of policy changes.

Contact Information
Using the following information, you can contact us if you have questions about our privacy policy.
 American Frame Corporation
 400 Tomahawk Drive
 Maumee, Ohio 43537
 USA
 
 E-mail: webmaster@americanframe.com
 Phone: 1.888.628.3833

Resolving Privacy Policy Disputes
If you think we have not followed our privacy policy in some way, it can be resolved by contacting us.

American Frame Corporation Customer Service